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Director of Discharge Upgrades (DDU)

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This position will be directly under the division head of SVP of Programs. He/She will report directly to this immediate supervisor. This position will consist of handling all discharge upgrades for soldiers, sailors, seamen, and corps personnel who have served the country in every capacity. He/She will determine to outcomes by having a complete case file on each particular soldier and asserting the staff to follow through with results.

Under the leadership of the SVPP, the DDU will assure that compliance is sought through the organizational guidance given. Soldiers that have had less than stellar records of service should not be penalized for the rest of their lives while in a civilianized capacity. He/She will ensure that a conscious effort shall be undertaken to remove any stigmas attached with their previous history.

The director with his/her staff will complete all paperwork necessary and seek to contact the proper entities to effectively move forward in finding resolve to all cases. If the DDU doesn’t find an ultimate resolve, preventing state and federal employment to these soldiers, he must show cause as to the reasons why they were not satisfied by writing his findings and explanation.

He/she will turn this information over to the VP/LA staff for reconciliation through the system. All information will be carried on computer under a specific case management file system for every soldier, sailor, and corps personnel.

This position will require that the DDU have clear, concise, oral, and written communication to his/her staff. He/She must have experience in discharge upgrades and the procedures that encompass those findings.

The DDU will work on various levels of discharges in all branches of service. He/she shall be assessed and evaluated by the SVPP for completeness of casework, staff ethics, and standard operating procedures as per the guidance set forth by the SVPP and Chairman/CEO of the corporation.

It will be incumbent of the DDU to provide training to staff and volunteers by properly handling all cases with immediate concern and consideration. This position will be based on experience, leadership, expertise in the performed area of concentration, and previous years of service.


8-10 years experience and minimum BA required. Knowledge of military discharges and upgrade process.


Please e-mail your resume to Dr. Works with the word "Resume" on the subject line and the position you are applying for. All positions are for current and former military veterans only.


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